Privacy Policy

This Privacy Policy explains how VimOne LLC (“VimOne,” “we,” “our,” or “us”) collects, uses, and protects information when you visit our website, request a demo, or use our platform and related services (“Services”).

By accessing or using the Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Name, email address, phone number, and organization details

  • Form submissions, demo requests, and support inquiries

  • User account details when access to the platform is granted

Information Collected Automatically

When you access the website or platform, we may collect:

  • IP address and general location

  • Browser and device information

  • Usage activity and interaction logs

  • Session data to improve site performance and security

This information is collected using cookies or similar tracking technologies.

Platform Usage Data

If you are granted platform access, we may log:

  • User actions and navigation

  • Record creation, modification, or deletion

  • Authentication attempts

This is necessary for security, auditability, and operational support.

2. How We Use Information

We use collected information to:

  • Provide and maintain the Services

  • Respond to inquiries and support requests

  • Improve system functionality and user experience

  • Secure the platform and detect unauthorized activity

  • Communicate about service updates, changes, or availability

We do not sell personal information.

3. How We Share Information

We may share information only in the following circumstances:

  • With service providers or integration partners who support platform functionality (e.g., payroll processing, hosting, customer support systems)

  • When required by law, regulation, subpoena, or government request

  • To protect the rights, property, or security of VimOne, our users, or our systems

We do not share information for marketing resale or advertising networks.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information.
However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Users are responsible for maintaining the confidentiality of their login credentials.

5. Data Retention

We retain information as needed to:

  • Operate the platform

  • Meet contractual and regulatory requirements

  • Maintain audit trails where applicable

Data may be retained longer where required by law or government contracting standards.

6. User Rights

Depending on your jurisdiction, you may have the right to request:

  • Access to your information

  • Corrections to inaccurate data

  • Deletion of certain stored information when legally permissible

Requests can be submitted to: support@vimone.io

7. Use of Cookies

We use cookies to:

  • Maintain session state

  • Improve website performance

  • Analyze usage trends

You may disable cookies in your browser settings, but some Services may not function properly.

8. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

The Services are not intended for individuals under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy as needed. The revised version will be posted with an updated “Last Updated” date.

11. Contact

For questions or concerns about this policy, contact:

VimOne LLC