Terms of Service

These Terms of Service (“Terms”) govern access to and use of the VimOne website, platform, software, integrations, documentation, and any related demonstration environments (collectively, the “Services”). By accessing or using the Services, including requesting or participating in a demo, you agree to be bound by these Terms.

If you do not agree to these Terms, do not access or use the Services.

1. Definitions

  • “VimOne” refers to VimOne LLC and its authorized representatives.

  • “User” or “You” refers to any individual or entity accessing or using the Services.

  • “Client” refers to an individual or entity that has entered into a separate written agreement with VimOne for paid services or licensing.

  • “Demo Access” means any temporary access to the platform or demonstration environment provided prior to a paid agreement.

2. Ownership of Intellectual Property

All rights, title, and interest in the Services—including software, source code, data models, system architecture, workflows, trademarks, documentation, branding, and integrations—are owned exclusively by VimOne LLC and are protected by applicable copyright, trademark, trade secret, and intellectual property laws.

No license or ownership rights are granted except as expressly stated in a separate written agreement.

3. Authorized Use and Restrictions

Users and Clients may not, and shall not permit any third party to:

  • Copy, reproduce, distribute, or modify the Services in any way.

  • Reverse engineer, decompile, disassemble, or attempt to derive source code or system logic.

  • Build or assist in building a competing software product, platform, feature set, or service offering.

  • Use the Services for benchmarking, evaluation, or competitive market analysis.

  • Share, disclose, or display non-public portions of the platform to competitor organizations.

  • Access the Services for any purpose related to replication or competitive development.

Any violation of this section shall be considered misappropriation of trade secrets and may result in legal action including injunctive relief and damages.

4. Confidentiality of Demonstrations and Non-Public Access

By requesting or participating in any demo, trial, or non-public presentation of the platform, you agree:

  • The information shown is confidential and proprietary.

  • You will not record, screenshot, share, transmit, or otherwise copy the demonstration.

  • You will not disclose platform features, workflows, architecture, or integrations to any third party.

Demo participation is considered acceptance of these confidentiality obligations.

5. Integration Partners

The Services may include integrations with third-party platforms.
All trademarks and technology belonging to integration partners remain the property of their respective owners.

Users agree not to:

  • Imply partnership, resell, sublicense, or represent integration partner technology as their own.

  • Attempt to bypass VimOne to obtain partner services in order to replicate functionality.

6. Data Security and Privacy

Use of the Services is also governed by our Privacy Policy.
Users are responsible for maintaining secure login credentials and access controls.

7. Termination of Access

VimOne may suspend or terminate access to the Services at any time if:

  • Terms are violated,

  • Misuse or copying is suspected, or

  • Continued access poses risk to System integrity.

No refunds are provided for terminated access due to violations.

8. Disclaimer of Warranties

The Services are provided “as-is” without warranties of any kind. VimOne does not guarantee uninterrupted system access, error-free operation, or specific performance outcomes.

9. Limitation of Liability

VimOne shall not be liable for indirect, incidental, special, consequential, or punitive damages.
Total liability shall not exceed the amount paid to VimOne for the Services within the preceding 12 months.

10. Governing Law and Venue

These Terms shall be governed by the laws of the State of Arizona.
Any disputes shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona.

11. Modifications

VimOne may update these Terms from time to time. Continued use constitutes acceptance of changes.

By accessing the VimOne website or requesting a demo, you acknowledge and agree to these Terms.